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Frequently Asked
Claims Questions
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How do I File a
Claim?
DOCTOR Claim Form
Be sure your Doctor files
your claim through UnitedHealthcare using
the information
found on your ID Card. This will allow
your doctor to file your claim
electronically which will help
expedite the claims process. Your ID card
includes a
Member ID Number and a Group Number your Doctor
must use to file the claim
properly.
Improperly filed claims may be delayed or
denied.
PATIENT Claim Form
You must
also complete a Patient Claim Form.
This is a separate form than the Claim
information provided by your Doctor.
Claim Forms can be downloaded at below or
for dependents.
How can I be
reimbursed for medical payments I paid?
Any medical
expense you have paid may be submitted to the
Claims Office for reimbursement. Please
complete and submit a PATIENT Claim Form and
include all receipts for expenses you have paid.
How do I pay for
my Prescription?
In
addition to your VISIT® Plan E Plus
Health Insurance ID card, you have been sent a
Discount Drug Cards for your
Prescriptions. When going to the pharmacy,
please present the Discount Drug Card. If
the prescription is eligible for a discount, it
will be applied at the time of your purchase.
If there is a remaining cost due after the
discount, please pay the remaining balance to
the pharmacy and keep the receipt. To
be reimbursed for the remaining balance of the
prescription, please submit a PATIENT Claim Form
with your receipt and a copy of your
prescription. The deductible and
co-insurance apply.
How do I
contact the Claims Office?
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VISIT®
Plan E Plus Explorer, Patriot Plans, Student Health Advantage |
International
Medical Group, Inc. (IMG)
Claims
Department
PO BOX 88500
Indianapolis, IN
46208-0500 USA
Phone: 1-800-628-4664
Fax:
1.317.655.4505
Email:
insurance@imglobal.com
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VISIT®
E Plus Worldwide, VITAL,
Lite, Economy,
Choice, Elite |
Seven Corners, Inc.
1-800-690-6295
(Toll-free)
Tollfree Country Access Codes + 800-690-6295
Collect Calls 0-317-818-2808
303
Congressional Boulevard
Carmel, IN 46032
Fax: 317-575-2256
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For
Providers: |
For verification of
benefits in the USA:
UnitedHealthcare
Global: 1-855-263-0524 (toll
free)
Medical Claim
Address:
UnitedHealthcare
UnitedHealthcare Global
PO Box 740372,
Atlanta, GA 30374
Payer ID: 87726
UnitedHealthcare Group Number: 908211
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HCC Medical Atlas and StudentSecure |
HCC Medical Insurance Services
1-800-605-2282
If calling outside the US, call collect to
317-262-2132
PO Box 863
Indianapolis, IN
46206
service@hccmis.com
Client Zone:
https://zone.hccmis.com/clientzone/ |
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Back to Top
How do I get a
Claim Form?
You may download a
claim form here or contact the Claims office at the
number above. Please choose a claim form that
corresponds with your Plan. Be sure to reference
your Group Number when contacting the Claim's Office.
VISIT®
Plan E Plus Explorer, Patriot Plans, Student Health Advantage
International Medical
Group, Inc.
IMG CLAIM FORM
For our IMG Clients, you may also
submit your Claim Form online through your MyIMG
Account -
www.imglobal.com/member. If you have
not set-up your MyIMG Account, please follow the
instructions below.
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