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VISIT International Health Insurance Program
                     for International Students, Scholars, Spouses, Families and Visitors

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Frequently Asked Claims Questions

How do I contact the Claims Office?

VISIT Economy, Standard, Super, Platinum and E Plus Plans
Seven Corners, Inc. 
1-800-690-6295 (Toll-free)
Tollfree Country Access Codes + 800-690-6295
Collect Calls 0-317-818-2808
303 Congressional Boulevard
Carmel, IN 46032
Fax: 317-575-2256

For Providers:

For verification of benefits in the USA:
1-855-263-0524 (toll free)

Medical Claim Address:
UnitedHealthcare Global
PO Box 740372
Atlanta, GA 30374-0372
Payer ID: 87726
UnitedHealthcare Group Number:
908211

 

PGH Global Essential, Basic, Plus & Preferred
UnitedHealthcare - StudentResources
P.O. Box 809025
Dallas, TX 75380-9025

Fax: 469-229-5625
PGH Global Claims Information
 
HCC Medical Atlas and StudentSecure
HCC Medical Insurance Services
1-800-605-2282
If calling from outside the US, call collect to (317) 262-2132

PO BOX 863
Indianapolis, IN  46206
Client Zone:  https://zone.hccmis.com/clientzone/
 
Patriot Plans, Student Health Advantage, Patriot Trip
International Medical Group, Inc.
Claims Department
PO BOX 88500
Indianapolis, IN  46208-0500 USA
Phone: 1-800-628-4664
Fax:
1.317.655.4505
Email: insurance@imglobal.com

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How do I get a Claim Form?
You may download a claim form here or contact the Claims office at the number above.  Please choose a claim form that corresponds with your Plan.  Be sure to reference your Group Number when contacting the Claim's Office.

VISIT Economy, Standard, Super, Platinum and E Plus Plans
Underwritten by certain Underwriters at Lloyd's, London.  Claims are processes by Seven Corners.


All VISIT
Plans - Medical Claim Form - English
All VISIT Plans - Medical Claim Form - Chinese
All VISIT
Plans - Medical Claim Form - Spanish

PGH Global Basic, Plus & Preferred
UnitedHealthcare Claims Form
Prescription Drug Form


HCC Medical Atlas and StudentSecure
HCC Claims Form


Patriot Plans, Student Health Advantage, Patriot Trip
International Medical Group, Inc.
Click here to download a IMG CLAIM FORM


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Where do I send my Claim?
Please contact the Claims Office regarding any claims question or to check on the status of your claim.  All Claims MUST be mailed directly to the Claims Office:     

VISIT Economy, Standard, Super, Platinum and E Plus Plans
Seven Corners, Inc. 
1-800-690-6295 (Toll-free)
Tollfree Country Access Codes + 800-690-6295
Collect Calls 0-317-818-2808
303 Congressional Boulevard
Carmel, IN 46032
Fax: 317-575-2256
      

PGH Global Basic, Plus & Preferred
UnitedHealthcare -
StudentResources
P.O. Box 809025
Dallas, TX 75380-9025

Fax: 469-229-5625
PGH Global Claims Information


HCC Medical Atlas and StudentSecure
Client Zone:  https://zone.hccmis.com/clientzone/
HCC Medical Insurance Services - (800) 605-2282 / If calling from outside the US, call collect to (317) 262-2132
PO BOX 863
Indianapolis, IN  46206

Patriot Plans, Student Health Advantage, Patriot Trip
International Medical Group, Inc.
Claims Department
PO BOX 88500
Indianapolis, IN  46208-0500 USA
Phone: 1-800-628-4664
Fax:
1.317.655.4505
Email: insurance@imglobal.com


Please Note: The Claims Office will process your claim, except for your per occurrence Deductible.  Payment of the Deductible and Co-insurance is your responsibility and you will need to pay this amount directly to the doctor.  

If your policy number does not begin with VTM, VSC or VSU, you may have a policy with one of our other carriers.  Before sending in your claim, please contact our office to be sure your claim is being directed to the correct Claim's Office.

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How can I get a copy of My VISIT Policy?

Listed below are the policy documents for each VISIT Plan.  To view the policy, click on the document and you will be able to view a PDF file of each policy.

VISIT Economy, Standard, Super, Platinum and E Plus Plans
Underwritten by certain Underwriters at Lloyd's, London - Lloyd's currently enjoys an A rating from A.M. Best and A+ ratings from Fitch Ratings and Standard & Poor's.

ECONOMY

STANDARD

SUPER

PLATINUM

E Plus


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HCC Medical - Atlas & StudentSecure
Go to the Client Zone to download a copy of the policy:  https://zone.hccmis.com/clientzone/


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How long will it take to process my claims?
Claims may take up to 30 days to process. Please submit all claims in a timely fashion and complete all required forms in order to avoid delays.  A Claim form is required for All Claims including prescription drugs.  The Claims Office will not process your claim without a form.

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Correspondence: P.O. Box 210, Mount Vernon, VA  22121 (703) 660-9062/ (800) 247-5575/ (703) 991-9164 fax
email:
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